SECURE PAYMENT
CURRENCIES
Payments, as well as refunds are invoiced in Swiss Francs (CHF) or Euro (EUR).
PAYMENT BY CREDIT OR DEBIT CARD
During the checkout step "payment" – please select the option "card".We accept the following credit cards and debit cards:
Please enter your card details on our payment site. ROCKCHIC Fashion uses state-of-the-art server security software with SSL encryption which provides the safe and bug-proof transmission of your card details.
The order amount will be deposited on your card as a payment reservation until your order has either been sent (then the amount will be booked) or cancelled (then the payment reservation will be cancelled).
Payments by Visa or Mastercard
The system will recognize whether or not the credit card is registered on the 3-D security programs Verified by Visa or Mastercard SecureCode.
These are security systems that have been developed to ensure that the registered card holder and the registered online retailer are involved in the transaction. If you are a member of the 3-D Secure Program, a pop-up window will appear on your screen asking you to enter your password when making a purchase online. This window is linked to your bank and requires you to enter your SecureCode (a password that you have previously selected). Transactions can only be made by entering the correct password.
Payment by American Express
The system recognizes whether the shipping address is identical to the address that has been provided to American Express as the billing address (Amex address verification system, abbrev. "AVS"). In case the address is not identical, you will be asked to provide American Express with a different shipping address in a separate email. Your shipment will not be delivered until the authentication was successful.
The following applies for all payments by credit card: refunds from returns will always be charged back on to the credit card that the original order was paid for with.
PAYMENT BY PAYPAL
Please select "PayPal" as your payment method and you will be transferred to the PayPal site automatically. If you have an existing PayPal account, you can log in using your user data to confirm the payment. If you do not have a PayPal account, you can register one and proceed with the payment. Refunds from returns will be booked onto the registered PayPal account.
PAYMENT BY SOFORT BANKING
SOFORT Banking is a direct payment system, which provides a fast and secure method of paying online without having to register. All you need is a bank account and access to online banking.
Please choose “SOFORT Banking” during the “payment” step of the order process. You will be forwarded to SOFORT Banking’s secure payment form in which you will need to approve the wire transfer slip which has been filled in automatically using your online banking details. Your completed payment will be confirmed shortly after the encoded transfer has taken place
Possible transfer fees as well as bank service charges will be charged to the customer. Refunds from returns will be transferred back onto the bank account which was used to pay the original order.
PAYMENT BY WIRE TRANSFER
In our checkout – step "payment" – please select "wire transfer" and finalize your order.
You will then receive a confirmation that will be sent automatically by email stating our banking details as well as the order number.
Upon submitting your order, please transfer the overall amount to the following account and state the order number:
ROCKCHIC Fashion AG
Credit Suisse Zürich
IBAN: CH82 0483 5246 3071 3100 0
BIC/Swift CRESCHZZ80A
Possible transfer costs as well as bank fees will be charged to the customer.
Your order will be dispatched upon receipt of payment on our account.
Refunds from returns will be charged back to the bank account which the original order was paid from.